My TV converter box coupons have expired, what can I do?
A recent email from a TVConversionhelp viewer asked:
My TV converter box coupons expired on June 10, 2008 while I was on vacation and I didnt realize that they had expired what can I do?
Hello,
Unfortunately, it appears from this news article at Consumer Reports(http://blogs.consumerreports.org/electronics/2008/04/dtv-converter-c.html) that the government is unwilling to budge on extending the 90 days given to consumers for using the coupons. If you don’t feel like clicking on the link, here’s a highlight from the article, “Coupons expire 90 days after issue, and if you haven’t used them by then, you’re out of luck. You can’t request a replacement.”
Your best bet though is to contact the government Coupon Program through the following ways:
Call the Coupon Program 24-hour hotline 1-888-DTV-2009 (1-888-388-2009).
Deaf or hard of hearing callers may dial 1-877-530-2634 (English/TTY) or 1-866-495-1161 (Spanish/TTY). TTY Service is available from 9 AM - 9 PM Eastern Time Monday through Friday.
Good luck and let me know if there’s anything I can do to help. You can always voice your opinion about DTV and the converter box coupon program on our forum. Forum Link: http://www.dtvcouponhelp.com/viewforum.php?f=16
Jay
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4 Responses to “My TV converter box coupons have expired, what can I do?”
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Our coupons expired before the boxes were available locally. Target did not have them until late June and they were out as soon as they came in. Also, there are only 2 models to choose from, one rated bad (GE?) another we’ve never heard of. Best Buy and Walmart supposedly had them, but they were always out. We made a big mistake by applying for the coupons early and they expired in May, before we can even seen a single box in the store!!!! The coupons should not expire before a good choice of boxes are generally available to consumers.
Confused as to why the government chose to put expiration dates on the coupons they issued to the millions of us who need the help in purchasing these mandadted converter boxes to even be able to view our television sets, not being able to afford the purchase of new televisons that would not need a converter box.
They were not in the stores when the coupons were isued to us and expired before they did have them on their shelves. This is completely unfair and I would think unacceptable.
Where is the rhyme or reason behind all of this?
Yes, there are millions who needed these converter boxes, was that not planned on when this idea to “help” us purchase them was planned out? And why were they NOT AVAILABLE right away?
Coupons came, converter boxes NOT available, and by the time th4ey did have them, the coupons had expired!!!!
Something should be done to remedy this delema for all of us who are on a limited income, need them, but really cannot afford them.
Perplexed in ILL……
Upset, my coupons expired before my 90 days were up. I received my coupons around May 16, 2008 and I went to Walmart around August 2, 2008 to purchase my converter boxes and I got embarrassed. When they received their converter boxes in and I tried to use my coupons and the cashier and I noticed it would not go through. She happen to look at the expiration date and notice the coupon expired on July 28, 2008. I was thinking I had 90 days to use it so my 90 days would have been around August 16, 2008. I don’t think it was fair to me. I think you all need to consider giving us some more time. These converter boxes was not our choice this was something someone else decided do. It’s a shame to have to get rid of your old TV’s just to be able to watch TV though analog. A lot of people have nice TV’s but they won’t be able to watch them unless they have these expensive boxes. You know a lot of people can not afford the boxes especially with the gas prices and the food prices. Myself for one can not afford them. Just think about the elderly people that are on fixed income they can not afford these boxes. Question, why is it that the people that live in trailer parks are not approved for them? Please help!!
MY MAIL WAS DELIVED TO THE WRONG ADDRESS WHEN I GOT IT THE CARDS WERE EXPIRED. THIS WAS NOT MY FAULT.BUT I WAS DENIED A BOX.