Recent DTV Forum Questions: My TV isn’t on the DTV List - My Coupon was Declined - Converter Box Returns

Here are some recent questions and answers from our DTV Forum,

My TV was built in 1992 and is not is not on the list I recieved w/ my coupon. I tried to look it up on the web I ended up w/ things that had nothing to do with it. I use rabbit ears and am hopeful the box will help w/ the channels I can’t get at all or well.

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i tried to use my coupon on the last day, (today, 8-19-2008) and it was declined. the retail store i went to had converters on the shelf. what gives? am i just out the $40? coupon won’t be any better after expiration date will it?

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Today I went to Best Buy and purchased two DTV converter boxes. In addition to the two coupons I had to pay $48.86 additional. When I returned home my wife said that the value of each card is $40.00 and I didn’t have to pay anything. I find out now that Best Buy only carries a higher quality converter box and that’s why the extra cost. I returned to the store and returned the two boxes and got my $48.86 back. However, they could not return the two government issued cards because they were already possessed. Now they have $80.00 of my money that they will not return to me. The government letter containing the two cards says that they cannot be replaced. What should I do, if anything ?

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    • September 14, 2008 | Filed Under Reader Questions 

    Comments

    2 Responses to “Recent DTV Forum Questions: My TV isn’t on the DTV List - My Coupon was Declined - Converter Box Returns”

    1. frances flores on October 21st, 2008 10:35 pm

      I am very disappointed with the way the government
      is taking advantage of me. When I tried to use my coupon it was denied. Why? My expiration wasn’t even up yet. What is really going on? Can anyone help me. I can’t afford to pay full price.

    2. Lynda Paris on November 12th, 2008 12:33 am

      I have a small 3″ screen TV that can be pluged in or uses batteries, will this TV still work. Also, my elderly parents have are living with us now, I received the 2 couponds for our TVs and requested 3 couponds for each of theirs but was denied, because of the same address. Do I need to call and complain, or are they just out of luck. Who do I contact to get this settled? This has been a big pain I want to know ASAP

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