Converter Box Help: I’m having problems connecting the box to my TV?
A recent question was emailed to us about connecting a converter box:
I purchased the Insignia conversion box at Best Buy and followed the directions to connect but it doesn’t work. I got no signal. I tried calling Best Buy but they don’t answer their phone. The back of my TV has three connectors — red, white and yellow, plus an antenna connector. I also put the battery in the remote that can with the converter box. I plugged everything in but nothing happened.
I’ll suggest a few things here that’ll seem simple about your digital-to-analog converter box, but it’s best to start from scratch.
#1 Make sure the adapter for the converter box is plugged to an outlet and the converter box is powered on.
#2 Make sure the three prong red, white, and yellow connector cord (also known as an RCA connection) from the converter box output is connected to the TV input correctly. (For those of you with a coax connection, you will use a single coax cord instead.)
#3 Your TV will need to be set to a certain channel to be able to view what the converter box is outputing. Try testing different TV channels like channel 2,3, or 4? Sometimes, some TV’s have to be set to different channels than the standard channel 4.
#4 Just thought of this one. Is there an “Input” button on the remote of the TV? If so, try pressing it a couple of times. If you have the connectors connected to the VCR input on the TV, it may require you to press the input button on the remote to select the required input for viewing.
I’ve found some installation videos that you may want to take a look at when you get a chance. After hooking up about five of these boxes now for various friends and family members, I’ve only had two converter boxes function perfectly after installation. The other three had reception issues.
