DTV Help Center

Welcome to the Frequently Asked DTV Questions Section

Our FAQ is divided into 3 main areas.

*Coupon program questions
*Digital Transition questions
*Converter Box Installation Help

Coupon Program

Who can request a coupon and how can I apply?

What is the TV Converter Box Coupon Program?

How long do I have to wait for my converter box coupon and where can I check status of it?

What TV Converter Boxes are eligible for the Converter Box Coupon Program?

The Digital Transition

Will my Analog TV become obsolete after February 17, 2009?

Do I have to buy a new HD (High Definition) TV?

How do I know if I already have a digital TV (DTV)?

If I upgrade today, can I begin to receive DTV broadcasting programs?
General Questions

Where can I find the Lowest cost step by instructions for upgrading my old TV?

Will I need a special antenna to receive DTV over-the-air?

What is Standard Definition TV (STV), Enhanced TV (ETV), and High Definition TV (HDTV)?

Viewer DTV Questions and Answers

Will You Help Me Select a Digital Converter Box?

I heard on tv that we are supposed to buy a digital converter box that has both NTSC and ATSC tuners or it’s a hoax box.

What can I do if my coupons expires and I don’t have a place to buy it?

If I have more than one tv, do I have to have a box for every tv or does my cable box take care of all tv’s?

Can I sign up for the digital converter coupon program for my second home?

Options for Rural DTV Viewers

If I bought a digital tv would I still need the converter box because we only have local stations?

Is it possible to use the digital converter, vcr, and tv so I can record one show and watch another or will I need two converter boxes?

Will dtv make more stations available to me vs my old broadcast reception?

I hooked up to the digital converter box but it could not find a signal hence no picture

I have a DVR Cable Box from Insight, do I have to buy a converter box?

We were told that you won’t be able to receive DTV channels more than 50 miles away from the broadcast tower, is this true?

I purchased a converter box but received a “No Signal” Message after I hooked it up

Do I have to buy a certain brand converter box for a certain brand TV?

How do I Install a Digital Converter Box, VCR, and DVD Player?

Where is my Digital Converter Box Coupon?

Will I Need A Converter Box to Watch DTV With My VCR?

Can i Set the VCR for timer recording without having to set the digital converter box to the channel I want to record?

If I Have Cable Do I Need A Converter Box?

Our digital converter box has a coax connector labled “in from antenna” and a different type of input for a smart antenna, what are these?

Will I Need A Digital Converter Box For The VCR if I have a Digital TV?

Where Can a I Buy a Digital Converter with Analog-Passthrough?